Contact Support
If you need help, please include a short description of the issue, what you were trying to do, and the type of audio file or folder involved if relevant.
Common Help Topics
- Importing an audio folder as a station
- Renaming or adding a custom station name
- Using shuffle, previous, next, play, and pause
- Playing audio from the Lock Screen
- Deleting a station you no longer need
- Using the included sample station
Local Audio Files
Hi-Fi plays music from files you import into the app. Your imported music is stored locally on your device and organized into stations.
If a file does not play, try checking that the file is a supported audio format and that it can play correctly in another audio app.
Lock Screen Playback
Hi-Fi supports standard iPhone media controls. While music is playing, you can use the Lock Screen to pause, resume, skip, or go back to the previous track.
Privacy
Hi-Fi is designed for local playback. It does not require an account, and your imported music stays on your device.
For more details, see the Hi-Fi Privacy Policy.